Skip to content
Accueil » Privacy policy

Privacy policy

Address(es), web : transportnovic.ca
Company name: TRANSPORT NOVIC INC.
Effective date: July 08, 2024

The purpose of this privacy policy

The purpose of this privacy policy is to inform users of our site of the personal data we will collect, which may be collected, as well as the following information, where applicable:

  • The personal data we collect
  • Use of collected data
  • Who has access to the data collected
  • Site users’ rights
  • Site cookie policy

This privacy policy operates in parallel with the general terms and conditions of use of our site.

Applicable laws

This policy complies with the laws set out in the Personal Information Protection and Electronic Documents Act (PIPEDA).

For residents of EU countries, the General Data Protection Regulation (GDPR) governs all data protection policies, regardless of where the site is located. This privacy policy is intended to comply with the GDPR. If there are any inconsistencies between this policy and the GDPR, the GDPR will apply.

For residents of the State of California, this privacy policy is intended to comply with the California Consumer Privacy Act (CCPA). If there are any inconsistencies between this document and the CCPA, state law will apply. If we find inconsistencies, we will amend our policy to comply with the relevant legislation.

Consent

Users agree that by using our site, they consent to :

  • the conditions set out in this privacy policy, and
  • the collection, use and storage of the data listed in this policy.

Personal data we collect

Automatically collected data

When you visit and use our site, we may automatically collect and store the following information:

  • IP address
  • Location
  • Links visited while using the site
  • Content consulted on our site
  • Visit duration
  • Hardware and software details (browser used, type of device)

Data collected non-automatically

We may also collect the following data when you perform certain functions on our site:

  • First and last name
  • E-mail
  • Phone number
  • Postal address
  • Billing address
  • Age
  • Gender
  • Date of birth
  • Payment information
  • Preference information

This data can be collected using the following methods:

  • Contact form
  • Transaction form
  • Purchase on the website

Please note that we only collect data that helps us achieve the purpose stated in this privacy policy. We will not collect any additional data without informing you first.

How we use personal data

Personal data collected on our site will only be used for the purposes specified in this policy or indicated on the relevant pages of our site. We will not use your data beyond what we disclose.

The data we automatically collect is used for the following purposes:

  • Anonymous statistics
  • Optimization of site navigation and content

The data we collect when the user performs certain functions may be used for the following purposes:

  • Communications
  • Receipts
  • Order tracking
  • Delivery
  • Content display restriction

With whom we share personal data

Employees

We may disclose to any member of our organization such user data as is reasonably necessary to carry out the purposes set out in this policy.

Third parties

We may share user data with the following third parties:

  • Subcontractors

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

Other disclosures

We undertake not to sell or share your data with third parties, except in the following cases:

  • if required by law
  • if required for any legal proceedings
  • to prove or protect our legal rights
  • to purchasers or potential purchasers of this company in the event that we seek to sell the company

If you follow hyperlinks from our site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.

Duration of personal data storage

We do not retain user data beyond what is necessary to achieve the purposes for which it is collected.

How we protect your personal data

We protect your data in the following ways, among others:

  • Use of firewalls and anti-virus software on our devices.
  • Periodic site updates to prevent software vulnerabilities.
  • Confidentiality agreements with subcontractors and employees.
  • Use of strong passwords and protection of site connection forms.

While we take every reasonable precaution to ensure that our user data is secure and that users are protected, there is always the risk of harm. The Internet as a whole can be, at times, insecure and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Minors

For EU residents, the GDPR specifies that people under the age of 15 are considered minors for the purposes of data collection. Minors must have the consent of a legal representative for their data to be collected, processed and used.

Minimum age

If an age restriction applies to our content, it will be indicated on the relevant section(s) of the website. It is the user’s responsibility to confirm his or her age before viewing restricted content.

International data transfer

User data may be consulted, processed or collected by the company or one of its subcontractors in the following countries:

  • Canada
  • United States
  • France

Your rights as a user

As a user, you have the right to access all your personal data that we have collected. In addition, you have the right to update or correct any personal data in our possession provided that it is acceptable under the law.

You may choose to withdraw or modify your consent to the collection and use of data at any time, provided that it is legally acceptable to do so and that you have informed us within a reasonable period of time.

Cookie policy

A cookie is a small file stored on a user’s hard disk by the website. It is accessible only when the user visits the website. Its purpose is to store data relating to the user’s browsing habits.  

Examples of information stored in cookies

A page marked as favorite, a site display preference, a favorite article category, etc.

We use the following types of cookies on our site

Functional cookies

We use them to memorize all the selections you make on our site so that they can be saved for future visits.

Analytical cookies

This allows us to improve the design and functionality of our site by collecting data on the content you access and engage with while using our site.

Targeting cookies

These cookies collect data about how you use the site and your preferences. This allows us to better target the information and promotions you see on our site.

You can open your browser in private mode so that cookies are deleted at the end of each session. You can also choose to disable cookies entirely in your Internet browser, but this may reduce the quality of your user experience on all websites visited.

Third-party cookies

We may use third-party cookies on our site for the following purposes:

  • Collect navigation data.
  • Tailor ads to visitors’ interests.

Modifications

This Privacy Policy may be amended from time to time to maintain compliance with the law and to reflect any changes to our data collection process. We recommend that our users check our policy from time to time to ensure that they are aware of any updates. If necessary, we may notify users by e-mail of changes to this policy.

To modify, delete, question or contest collected data

If you have any questions or would like your information deleted or changed in any way, please contact our Privacy Officer.

Privacy Officer :

Steve Cournoyer
info@transportnovic.ca